Choose Jira Service Management Premium/Enterprise: 5 reasons

See why businesses choose Jira Service Management Premium or Enterprise to help them confidently scale and innovate for the future. Learn how AI streamlines workflows, Atlassian Analytics speeds up decision-making, and asset management features offer visibility into your tech landscape, all while maintaining enterprise-grade security.

Enterprises are constantly faced with new challenges - from increasingly complex technology stacks, to globally distributed teams, and significant requirements for security. IT has an important role to play in future-proofing the business, by making sure their technology landscape can scale to meet changing needs, while maintaining security and compliance.

Jira Service Management’s Premium and Enterprise editions allow teams to flexibly scale, prepare for the future, and meet even the most stringent requirements. Join Michael Santos, Senior ITSM Pre-sales Solutions Engineer, and Brooke Fishback, Solution Engineer at Atlassian, for this webinar. You’ll learn why businesses choose Jira Service Management to:

  • Safeguard users with security features like data residency, SAML single-sign on, and audit logs.
  • Speed up decision-making with out-of-the-box dashboards that combine data from your dev and ops teams with Atlassian Analytics
  • Streamline and automate service with an AI-powered virtual agent that delights help seekers and frees up agent time
  • Gain visibility into your systems with the ability to discover and track assets

スピーカー

Brooke Fishback

Solution Engineer

Brooke Fishback はアトラシアンのソリューション・エンジニアで、Jira Service Management を基盤とする新しい ITSM プロセスの普及に取り組んでいます。APM、AIOps、ITSM など、さまざまな分野で多様なスキルセットを持つ熟練した専門家です。複雑な技術要件と包括的なビジネス目標を一致させ、シームレスな統合と最適な結果を実現することで、カスタマイズされたソリューションをお客様に提供することに専念しています。

Michael Santos

Senior ITSM Pre-sales Solutions Engineer

Michael は、アトラシアンのシニア ITSM プリセールス・ソリューション・エンジニアとして、ソリューションの価値を最大限に伝え、多くのアトラシアンのお客様の ITSM（IT サービス管理）ソリューションの導入をサポートしてきました。20 年以上の経験を持つベテラン・エンジニアで、BMC、Cherwell、Ivanti などの企業での勤務経験があります。Michael はニュージャージー州を拠点としています。