Total Economic Impact of Jira Service Management & AI
Not getting the most of your IT service management solution? Join us to uncover the findings from a commissioned study by Forrester Consulting on behalf of Atlassian: The Total Economic Impact™ of Jira Service Management. You’ll hear how customers who switched to Jira Service Management improved collaboration, visibility, and the flow of work by connecting their teams on one platform - all at a fraction of traditional solution costs. And with AI reshaping the world of work, we’ll dive deeper into key AI features in Jira Service Management and their impact on service delivery for modern operations and support teams. Register to join this 45-minute webinar live or to receive a link to the on-demand version as soon as it's available (about 24 hours after the first broadcast).
Whether it’s supporting internal employees, responding to an incident, or approving a change, every minute counts for your service teams. However, we know traditional service management platforms come up short of delivering real value to today’s enterprises.
That’s why we commissioned a recent study with Forrester Consulting to calculate the significant value enterprise customers found by switching to Atlassian for service management. They found customers:
- Realize a total return on investment (ROI) of 275% and $9.5M total benefits over a three-year period
- Save $2.3M by replacing their traditional ITSM solution
- See $2.9M in service desk productivity gains for IT and business teams
Join Senior Product Marketing Manager for Jira Service Management, Grady Gausman, and Senior Technical Product Marketing Manager, Jennifer Fish, for this webinar to learn more about the study and:
- How customers are cutting costs by switching from a traditional ITSM solution
- How Jira Service Management improves service desk productivity with stronger collaboration, visibility, and flow of work
- How the latest AI features create tangible value
Plus, you'll get a sneak peek at our AI roadmap for ITSM!
スピーカー
Jennifer Fish
Senior Technical Product Marketing Manager, ITSM, Atlassian
オーストラリアのメルボルンを拠点とする Aradhana Arora は、アトラシアンのソリューション アクセラレーション チームのプリンシパル ソリューション ストラテジストです。アジア太平洋地域のグローバル アライアンス パートナーやソリューション パートナーと協力して、JSM (Jira Service Management) の実践と機能を確立し、強化しています。彼女の役割は、パートナーが JSM を通じてアトラシアンの ESM (エンタープライズ サービス管理) ソリューションを共同販売および共同提供できるようにすることで、チャンネル販売とソリューション戦略を加速することです。
Grady Gausman
Senior Product Marketing Manager, Jira Service Management, Atlassian
Grady は Jira Service Management のプロダクト マーケティング担当者です。この立場で、大勢のアナリストや顧客と協力し、今日の IT プロフェッショナルの課題、およびアトラシアンがあらゆる種類のチームのサービス管理プラクティスをどのようにサポートできるかを把握しています。熱心なアウトドア派で、太平洋岸北西部でのスキー、バックパッキング、登山を楽しんでいます。
