The Atlassian Approach to Incident Management
With the rising expectation of always-on services, it's more critical now than ever before to have a fast, straightforward incident management process.
In this webinar we'll walk through the steps modern IT and DevOps teams are adopting to better respond to, resolve, and learn from every incident.
We’ll cover:
- Atlassian’s approach to Incident Management
- How IT Ops teams can modernize their incident response workflow to be more proactive and keep customers happy
- How DevOps teams can streamline their workflows to quickly respond, resolve, and learn from every incident
발표자
Darren Henry
Head of Product Marketing, Opsgenie
Darren Henry leads the Product Marketing team focused on Atlassian’s IT Operations products, including Opsgenie and Statuspage. Previously the Vice President of Marketing at OpsGenie, Darren has also held marketing leadership roles at multiple technology companies including Onshape, Autodesk, InVue, and DS SolidWorks. He enjoys spending time with family, camping, and more recently, woodworking. Darren holds a degree in mechanical engineering from the University of Florida.
Kate Clavet
Sr. Technical Product Marketing Manager, Atlassian
노련한 기술 제품 마케터인 Kate는 사용자들이 직장에서 스트레스를 많이 받을 때 평온을 찾도록 돕는 데 열정을 쏟습니다. Opsgenie를 인수한 2018년에 Atlassian에 입사했고 하드웨어 및 소프트웨어 업계 경력을 보유하고 있습니다. 평소에는 야외 활동, 독서, 무거운 무게의 리프팅 운동을 즐깁니다.
