The Atlassian Approach to Incident Management
With the rising expectation of always-on services, it's more critical now than ever before to have a fast, straightforward incident management process.
In this webinar we'll walk through the steps modern IT and DevOps teams are adopting to better respond to, resolve, and learn from every incident.
We’ll cover:
- Atlassian’s approach to Incident Management
- How IT Ops teams can modernize their incident response workflow to be more proactive and keep customers happy
- How DevOps teams can streamline their workflows to quickly respond, resolve, and learn from every incident
Sprekers
Darren Henry
Head of Product Marketing, Opsgenie
Darren Henry leads the Product Marketing team focused on Atlassian’s IT Operations products, including Opsgenie and Statuspage. Previously the Vice President of Marketing at OpsGenie, Darren has also held marketing leadership roles at multiple technology companies including Onshape, Autodesk, InVue, and DS SolidWorks. He enjoys spending time with family, camping, and more recently, woodworking. Darren holds a degree in mechanical engineering from the University of Florida.
Kate Clavet
Sr. Technical Product Marketing Manager, Atlassian
Als ervaren marketeer van technische producten helpt Kate mensen graag tot rust te komen op het werk tijdens stressvolle momenten. Ze begon in 2018 bij Atlassian, tijdens de acquisitie van Opsgenie, en heeft ervaring in zowel de hardware- als de softwarebranche. Als ze niet aan het werk is, geniet ze van buiten zijn, lezen en zware dingen optillen.
