3 emerging trends in incident management

In this session, you will learn how IT and DevOps teams are transforming the way they work to respond to incidents from a position of strength. By embracing ChatOps, response automation, and wide-area incident communication, organizations are drastically reducing Mean-time-to-resolution (MTTR) while building trust with their most valued customers.

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发言人

Shaun Pinney

Sr Product Marketing Manager, Atlassian

Shaun 是 Atlassian Jira Service Management 团队的高级产品营销经理，曾在HubSpot、Backupify、Datto 和 Opsgenie 等科技公司担任过营销和面向客户的职务。当他不主持在线研讨会时，您会发现他骑着山地自行车穿行于新英格兰的丛林中。