The Atlassian Approach to Incident Management

With the rising expectation of always-on services, it's more critical now than ever before to have a fast, straightforward incident management process.

thumbnail

In this webinar we'll walk through the steps modern IT and DevOps teams are adopting to better respond to, resolve, and learn from every incident.

We’ll cover:

  • Atlassian’s approach to Incident Management
  • How IT Ops teams can modernize their incident response workflow to be more proactive and keep customers happy
  • How DevOps teams can streamline their workflows to quickly respond, resolve, and learn from every incident

发言人

Darren Henry

Head of Product Marketing, Opsgenie

Darren Henry leads the Product Marketing team focused on Atlassian’s IT Operations products, including Opsgenie and Statuspage.  Previously the Vice President of Marketing at OpsGenie, Darren has also held marketing leadership roles at multiple technology companies including Onshape, Autodesk, InVue, and DS SolidWorks. He enjoys spending time with family, camping, and more recently, woodworking. Darren holds a degree in mechanical engineering from the University of Florida.

Kate Clavet

Sr. Technical Product Marketing Manager, Atlassian

作为一名经验丰富的技术产品营销人员，Kate 热衷于帮助用户在工作压力大的时候保持冷静。2018 年，在 Atlassian 收购 Opsgenie 期间，Kate 加入了 Atlassian，她在硬件和软件行业都拥有丰富经验。闲暇之余，她喜欢待在户外、阅读和搬运重物。