Incident Communication is Broken: Learn How to Fix it

When critical systems fail, everyone feels the heat. The teams that communicate best under pressure are the ones who solve incidents faster - so how do they do it?

During this webinar we cover common pitfalls teams face during an incident. We'll also explain how you can quickly improve communication and ultimately reduce downtime during incidents.

This webinar covers:

  • Why communication breaks down during incidents.
  • How to properly communicate with internal and external stakeholders during an incident.
  • How to streamline the process of incident management, and work smarter not harder.
  • Ways to set up proactive incident management using Opsgenie, including: Templates, Incident Command Center.

发言人

Kevin Davis

Customer Success Engineer, Opsgenie

Shaun Pinney

Sr Product Marketing Manager, Atlassian

Shaun 是 Atlassian Jira Service Management 团队的高级产品营销经理,曾在HubSpot、Backupify、Datto 和 Opsgenie 等科技公司担任过营销和面向客户的职务。当他不主持在线研讨会时,您会发现他骑着山地自行车穿行于新英格兰的丛林中。