Total Economic Impact of Jira Service Management & AI
Not getting the most of your IT service management solution? Join us to uncover the findings from a commissioned study by Forrester Consulting on behalf of Atlassian: The Total Economic Impact™ of Jira Service Management. You’ll hear how customers who switched to Jira Service Management improved collaboration, visibility, and the flow of work by connecting their teams on one platform - all at a fraction of traditional solution costs. And with AI reshaping the world of work, we’ll dive deeper into key AI features in Jira Service Management and their impact on service delivery for modern operations and support teams. Register to join this 45-minute webinar live or to receive a link to the on-demand version as soon as it's available (about 24 hours after the first broadcast).
Whether it’s supporting internal employees, responding to an incident, or approving a change, every minute counts for your service teams. However, we know traditional service management platforms come up short of delivering real value to today’s enterprises.
That’s why we commissioned a recent study with Forrester Consulting to calculate the significant value enterprise customers found by switching to Atlassian for service management. They found customers:
- Realize a total return on investment (ROI) of 275% and $9.5M total benefits over a three-year period
- Save $2.3M by replacing their traditional ITSM solution
- See $2.9M in service desk productivity gains for IT and business teams
Join Senior Product Marketing Manager for Jira Service Management, Grady Gausman, and Senior Technical Product Marketing Manager, Jennifer Fish, for this webinar to learn more about the study and:
- How customers are cutting costs by switching from a traditional ITSM solution
- How Jira Service Management improves service desk productivity with stronger collaboration, visibility, and flow of work
- How the latest AI features create tangible value
Plus, you'll get a sneak peek at our AI roadmap for ITSM!
Palestrantes
Jennifer Fish
Senior Technical Product Marketing Manager, ITSM, Atlassian
Aradhana Arora, de Melbourne, Austrália, é estrategista principal de soluções na equipe de aceleração de soluções da Atlassian. Ela colabora com parceiros de aliança global e parceiros de soluções na região Ásia-Pacífico para estabelecer e aprimorar as práticas e capacidades do Jira Service Management (JSM) deles. A função dela envolve acelerar a estratégia de soluções e vendas de canais, capacitando os parceiros a vender e entregar em conjunto a solução de Gerenciamento de serviço empresarial da Atlassian por meio do JSM.
Grady Gausman
Senior Product Marketing Manager, Jira Service Management, Atlassian
Grady é profissional de marketing de produto do Jira Service Management. Nessa função, ele trabalha com um amplo público de analistas e clientes para entender os desafios dos profissionais de TI atuais e como a Atlassian pode contribuir para as práticas de gerenciamento de serviços para todos os tipos de equipes. Fascinado por atividades ao ar livre, ele gosta de esquiar, viajar e escalar no noroeste do Pacífico.
