Incident Communication is Broken: Learn How to Fix it
When critical systems fail, everyone feels the heat. The teams that communicate best under pressure are the ones who solve incidents faster - so how do they do it?
During this webinar we cover common pitfalls teams face during an incident. We'll also explain how you can quickly improve communication and ultimately reduce downtime during incidents.
This webinar covers:
- Why communication breaks down during incidents.
- How to properly communicate with internal and external stakeholders during an incident.
- How to streamline the process of incident management, and work smarter not harder.
- Ways to set up proactive incident management using Opsgenie, including: Templates, Incident Command Center.
Redner
Kevin Davis
Customer Success Engineer, Opsgenie
Shaun Pinney
Sr Product Marketing Manager, Atlassian
Shaun ist Senior Product Marketing Manager im Jira Service Management-Team von Atlassian und hat zuvor bei Technologieunternehmen wie HubSpot, Backupify, Datto und Opsgenie im Marketing und in der Kundenbetreuung gearbeitet. Wenn er keine Webinare leitet, fährt er gern auf seinem Mountainbike durch die Wälder von New England.