Supercharging your service management frontline with conversational ticketing

Join us for a webinar to learn about the power of Slack and Microsoft Teams-native service management. We’ll show you how Jira Service Management and Halp’s conversational ticketing functionality enables you to meet help-seekers where they already work to capture and manage requests with ease.

Click here for more ITSM Lightning Talks and webinars.

Oradores

Jensen Fleming

Product Manager, Atlassian

Jensen es líder de producto de las iniciativas de IA conversacional de Atlassian, donde se incluye Rovo Chat y Rovo Agents. Con el principal objetivo de desarrollar nuevos productos y mejorar los existentes, Jensen se centra directamente en el cliente e integra los productos y las herramientas de chat de Atlassian para solucionar los problemas de los clientes y aumentar la productividad y la eficiencia en toda la experiencia de usuario.

Nicole Pitaro

Product Marketing Manager, Atlassian

Nicole is a Product Marketing Manager on the Halp team at Atlassian. A Chicago native, she spends half the year inside reading and avoiding the cold, and the rest of her free time running on the lakefront and trying new restaurants in the city.