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Published November, 2020 in Request Management

Streamline changes with group approvals

Modern change management requires streamlined approvals to get rid of bottlenecks and enable fast collaboration.

Add approval screenshot

Using Jira Service Management’s new group approvals feature, changes can be routed to individual team members or a group of approvers. Instead of being stuck waiting for one person to approve a change, anyone within a group can spot an issue and keep work flowing.

Combined with Atlassian’s new Service Registry, critical business services can be tracked and attached to approval groups so the right people get notified automatically.

Change request screenshot

Our approach to change management gives IT Ops a complete audit trail of the changes deployed in Jira Service Management. This unblocks development teams and provides full traceability for Ops, making it easier for the teams to work as partners.


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