Project closure resources
From templates to guides, everything your team needs to finish and share lessons from your project.
什么是 IT 服务管理 (ITSM)?
IT 服务管理(通常称为 ITSM)就是关于 IT 团队是如何管理面向客户的端到端 IT 服务交付的。其中包括设计、创建、交付和支持 IT 服务的所有流程和活动。
ITSM 的核心理念是:相信 IT 应该以服务的方式运作。典型的 ITSM 场景可能涉及要求购买笔记本电脑等新硬件。您将通过门户提交请求,提交包含所有相关信息的工作单,然后启动可重复的工作流。然后,该工作单将进入 IT 团队的队列,在该队列中,传入请求将根据重要性进行排序和处理。
Knowledge management with Confluence
Manage and share knowledge effectively with Confluence's robust features.
5 why analysis template | Confluence
Continuously improve the project process with the 5 why analysis template.
Retrospective template | Confluence
Reflect and improve with Confluence's retrospective template for team reviews.
All project closure resources
Report outcomes and share lessons
4 Kanban Metrics You Should Be Using in 2024
Track and optimize your workflow with essential Kanban metrics.
Scrum Metrics 101
Measure and improve your team's performance with Scrum metrics.
Retrospective Template
Conduct productive retrospectives with structured Confluence templates.
Bug Report Template
Efficiently report and track bugs with customizable Jira templates.
Best Project Report Template
Simplify project reporting with comprehensive Jira templates.
Documentation and knowledge sharing
Master Project Documentation Template
Organize and manage project docs with master documentation templates.
The Ultimate Guide to Process Documentation
Streamline process documentation for better knowledge sharing.
Product requirements template
Define clear product requirements with this comprehensive template.
Agile Requirement Documents: Your Product Blueprint
Gather and manage product requirements efficiently for Agile projects.
Confluence: The Ultimate Wiki Software
Use Confluence as a wiki for team collaboration and knowledge sharing.