Insight into Atlassian’s recent acquisition Halp, a ticketing solution in Slack
Learn how Halp can provide a two-way sync between Jira Service Desk issues and your conversations and chat with Fletcher Richman, Co-Founder of Halp. Halp is a conversational ticketing solution designed to increase efficiencies for request based teams working in Slack.
Getting bombarded by help requests in direct messages and channels in Slack that relate to Jira Projects or issues?
Learn how Halp can provide a two-way sync between Jira Service Desk issues and your conversations and chat with Fletcher Richman, Co-Founder of Halp. Halp is a conversational ticketing solution designed to increase efficiencies for request based teams working in Slack.
With Halp you can assign, prioritize, manage, and report on requests all from your Slack workspace.
In this webinar we will share how with Halp you can:
- Turn conversations into tickets directly from your communication platform
- Decrease information drops from separation between technology platforms
- Improve workflows with automation of ticket routing, suggested answers, and two-way ticket syncing
Palestrante
Fletcher Richman
Senior Product Manager
Fletcher Richman was the CEO & Cofounder of Halp, acquired by Atlassian (NASDAQ:$TEAM) in May 2020. He is currently a Sr. Manager, Product for Halp at Atlassian.
Fletcher received a Bachelor of Science in Electrical & Computer Engineering, Cum Laude, from The University of Colorado. As a student, Fletcher co-founded Spark Boulder, a co-working space for student entrepreneurs, which was supported by many community leaders including Brad Feld and David Cohen, the Co-Founders of Techstars. Fletcher spent several years working as the Growth Engineer for PivotDesk, a Techstars Boulder graduate, and as the Platform Manager for Galvanize Ventures, a seed-stage venture capital fund.
