Project management resources for sales enablement
All the guides and best practices your team needs for successful sales enablement.
O que é gerenciamento de serviços de TI (ITSM)?
O gerenciamento de serviços de TI, conhecido pela sigla ITSM, é a ferramenta que ajuda as equipes de TI a gerenciar a entrega de ponta a ponta dos serviços de TI aos clientes. Ele inclui todos os processos e atividades de projeto, criação, entrega e suporte de serviços de TI.
O principal conceito do ITSM é a crença de que a TI deve funcionar como um serviço. Um cenário típico de ITSM envolve o pedido de novos hardwares, como um laptop. Você envia a solicitação por um portal, registra um ticket com todas as informações relevantes e inicia um fluxo de trabalho repetível. Em seguida, o ticket chega à fila da equipe de TI, em que as solicitações recebidas são classificadas e resolvidas de acordo com a importância.
Marketing and sales templates | Confluence
Boost marketing and sales with Confluence's tailored resources and tools.
Knowledge management with Confluence
Keep knowledge organized, discoverable, and up-to-date.
Jira Guide for Sales Teams
Learn how Jira can enable sales teams to hit their goals.
Meeting Notes Template
Capture meeting details quickly with the structured meeting notes template.
Confluence Whiteboards: Online Visual Collaboration
Collaborate in real-time with Confluence whiteboards.
Product requirements template
Define clear product requirements with this comprehensive template.
What is teamwork and why is it important?
Discover why effective teamwork is crucial for organizational success.
Competitive analysis template
Gain market insights with this comprehensive competitive analysis template.
Agile Requirement Documents: Your Product Blueprint
Gather and manage product requirements efficiently for Agile projects.
How to Nail Your Project Kickoff Meeting
Launch projects successfully with effective project kickoffs.
How to write SMART goals (with examples)
Master the art of setting SMART goals with expert tips.
Project plan template
Plan projects effectively with this structured project plan template.
Mutual Action Plan Template
Plan and track mutual actions with collaborative templates in Confluence.
Confluence: The Ultimate Wiki Software
Use Confluence as a wiki for team collaboration and knowledge sharing.