Reimagining ITSM

Jira Service Management customer case studies

Download the eBook to learn how customers of all industries and sizes modernized IT service management with Atlassian

Reimagining ITSM cover image

Customer stories

Nextiva

Nextiva is modernizing enterprise ITSM with the help of Jira Service Management

ISS group

ISS World delivers spectacular service at scale with Atlassian

Canva

Canva centralizes on Atlassian for a robust and streamlined ITSM solution

Infobip

Infobip scales their ITSM with Jira Service Management

Toast

Toast helps restaurants stay alive and thrive with Jira Service Management

Flo

Flo reduces MTTR by 99% with Jira Service Management

Yale School of Management

yale school of management

How Yale School of Management meets service expectations in higher education with Atlassian

lucid motors

Lucid Motors trusts its new car brand to Atlassian

appdynamics

How AppDynamics transformed from a siloed startup to a team of teams

SICKKIDS FOUNDATION

SickKids Foundation transforms lives and saves time with Jira Service Management

Videos & presentations

University of Rochester

University of Rochester

Standardizing Jira Service Management in a Decentralized Environment

Northrop Grumman

Northrop Grumman

Makeover Your Queue: Tips for Scaling Support With Jira Service Management

Splunk

Jira Service Management for Internal Developer Support: It’s Not Just for IT Anymore!

Bose

How BOSE Delivers Software Services at Scale with Jira Service Management

Join thousands of organizations who use Jira Service Management for ITSM