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销售服务管理模板

管理、跟踪和报告您的所有销售请求。

请求类型
销售问题
请求报价支持
请求交易支持
请求审查
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文档审批屏幕截图

销售服务管理模板

管理、跟踪和报告从报价支持到合同审查的销售请求。

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最适合用于

Sales teams

主要功能

客户门户

请求类型

工作流

知识库

What is a sales service management template?

This template provides sales teams with a central place to quickly triage and respond to requests for support, reviews, or approvals needed to keep deals running smoothly. Customized request types and form templates collect the information you need, and workflows help you stay on top of progress.

What does the sales service management template include?

客户门户

利用可定制请求类型和工作流创建服务门户,以满足销售团队的需求。

变更请求屏幕截图

Sales request types

Use editable request types for common sales requests or create your own that are specific to your team’s services.

待命屏幕截图

Workflows for sales

利用工作流模板库,其中包括客户事务上报、带有审批步骤的定价请求和销售提案。

资产屏幕截图

知识库

Provide answers to common sales questions using a self-service portal. Leverage a knowledge base that surfaces relevant articles to deflect requests.

待办事项列表屏幕截图
聊天气泡和团队成员交流

轻松展开协作

Make it easy for employees to submit sales support requests, and for your team to manage them in one central location. Use comments, statuses, and notifications to share updates and collaborate on requests in real-time.

简易工作流

Keep work moving quickly

Customize how you receive incoming requests from email, chat tools, and request portals to suit how your team likes to work. Use workflows to provide transparency of progress, and queues to help organize requests by priority and see what others are working on.

带密钥的安全盾牌

Share information with confidence

Enable your sales team to share information and manage sensitive requests in a secure space. Protect the privacy of your external customers and prospects mentioned in requests by using permissions to manage who can find, view, and comment on them.

如何开始使用销售服务管理模板

This template uses Jira Service Management to manage, track, and report on sales requests - from quote support to contract reviews.

1. 设置您的帮助中心和门户
  

The help center is where employees can submit requests and access your self-service knowledge base. Set up the welcome message, announcements, and layout. Learn more.

2. 自定义您的请求类型
  

Help employees and agents by using tailored request types, or even creating your own. Learn more.

3. 组织您的队列
  

Align your queue with the way your teams triage and address requests. Learn more.

4. 添加支持人员
  

It’s time to get the party started! Add agents to your service project team. Learn more.

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