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What is a project manager? Responsibilities and best practices explained

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A project manager, or PM, coordinates the elements of a project, aiming for timely completion within budget and with high standards. They're the central figure connecting project goals with the collective efforts of their team and help navigate obstacles to guide projects to their goals.

This guide explores the role of PMs, highlighting their critical responsibilities, key skills, and best strategies. It also examines how platforms like Confluence can help PMs enhance team collaboration and communication across the project life cycle.

Project manager responsibilities

PMs juggle a variety of core responsibilities to lead a project through hurdles and changes. Mastery in each of these areas contributes to a smoother experience from the perspective of both team members and stakeholders:

  • Project planning: PMs initiate the planning process, clearly defining the project's scope, goals, and objectives. They develop detailed plans outlining tasks, resources, timelines, and deliverables, creating a solid foundation for project execution.
  • Team coordination: Project managers assemble and direct project teams, assigning tasks based on members' skills and experience. PMs focus and unify team efforts by promoting collaboration, resolving conflicts, and leading effective team meetings.
  • Risk management: PMs identify potential risks early, analyze their possible impact, and develop mitigation strategies. This proactive approach minimizes disruptions to the project’s schedule, quality, and budget.
  • Budget oversight: PMs estimate costs, establish budgets, track spending, and adjust as necessary to keep the project within financial boundaries while achieving fiscal efficiency.
  • Client communication: They maintain open and transparent communication with clients and stakeholders. PMs provide updates, respond to inquiries, and use feedback to adapt project scope to meet or exceed client expectations.
  • Maintaining quality standards: PMs implement quality control processes to ensure deliverables meet agreed-upon standards and satisfy client requirements. This helps maintain project integrity.

Project manager skills

The success of any project depends heavily on the unique blend of soft and hard skills possessed by the PM. Here are some of the critical soft skills that PMs need to excel in their role:

  • Communication: PMs must master verbal and written communication to convey project objectives, updates, and feedback to all stakeholders. This fosters alignment and collaboration throughout the project life cycle.
  • Adaptability: PMs need to respond to project shifts and unforeseen challenges with flexibility. They must be able to adjust strategies and plans to keep projects moving forward.
  • Problem-solving: PMs must approach issues decisively. They use critical thinking to analyze problems, devise solutions, and apply them effectively. This minimizes the impact on project progress and outcomes.
  • Leadership: PMs provide team leadership to inspire and motivate. They guide team members, support their development, and cultivate a collaborative environment.
  • Organizational skills: Exceptional organizational abilities allow PMs to balance multiple tasks and priorities. They skillfully map out schedules, allocate resources, and monitor project timelines to guide their team toward success.

Career paths for project managers

Project managers can choose from various career paths depending on their industry, experience, and skills. Here are some common career paths for project managers:

  • Senior project manager: As a senior project manager, you will oversee multiple projects and teams, taking on a more strategic role in planning and decision-making. This position requires extensive project management experience and the ability to manage complex projects effectively.
  • Program manager: Program managers handle related projects, ensuring they align with the organization’s goals and objectives. This role involves coordinating project managers and resources to achieve long-term strategic outcomes.
  • Portfolio manager: Portfolio managers oversee projects and programs, ensuring they align with the company’s strategic objectives. This role requires a deep understanding of resource allocation and balancing competing priorities.
  • Project management office (PMO) manager: PMO managers establish and manage a Project Management Office, providing support and guidance to project managers within the organization. This role involves developing project management standards, methodologies, and best practices.
  • Project management consultant: As a consultant, you provide project management expertise to organizations on a consulting basis. This role allows you to work with various clients, offering solutions to improve their project management processes and outcomes.
  • Project management trainer: Trainers teach individuals and organizations project management skills and knowledge. This role involves developing training programs, conducting workshops, and helping others achieve project management certifications.

Each career path offers unique opportunities for growth and development, allowing project managers to leverage their project management skills in different ways.

Project manager salaries and job outlook

Project manager salaries vary depending on the industry, location, experience, and skills. According to the Project Management Institute (PMI), the median salary for project managers in the United States is around $115,000 per year. However, salaries can range from $60,000 to over $200,000 annually, depending on the job and location.

The job outlook for project managers is excellent, with the PMI predicting a significant increase in demand for project management professionals over the next decade. The PMI estimates that by 2030, employers will need to fill over 2.3 million new project-oriented roles each year. This growing demand highlights the importance of project management skills and the value of pursuing a career in this field.

With the proper project management knowledge and experience, project managers can find lucrative opportunities across various industries, making it a promising career choice.

Managing stress as a project manager

Project managers often work under tight deadlines and high pressure, leading to stress and burnout. It’s essential to adopt strategies that promote well-being and efficiency. Here are some tips for managing stress as a project manager:

  • Prioritize tasks: First, focus on the most critical tasks to address essential project elements promptly. This helps manage projects more effectively and reduces the feeling of being overwhelmed.
  • Delegate tasks: Assign tasks to team members based on their skills and expertise. Delegating lightens your workload, empowers your team, and fosters collaboration.
  • Take regular breaks: Incorporate breaks into your daily routine to recharge and maintain productivity. Practicing self-care is crucial for sustaining long-term performance.
  • Communicate effectively: Maintain open lines of communication with your project team and stakeholders. Clear communication helps identify and address issues early, preventing them from escalating.
  • Use project management software: Leverage project management software to streamline tasks, track project progress, and improve efficiency. Jira can help you stay organized and keep everyone on the same page.
  • Monitor and control project progress: Monitor project progress to identify potential issues early on. A risk management plan can mitigate potential risks and keep the project on track.

By following these tips, project managers can reduce stress and improve their well-being while delivering successful projects and achieving their career goals. Effective stress management is crucial to being a successful project manager, ensuring personal and professional growth.

Best practices for project managers

Great PMs commit to applying best practices consistently across projects. They understand that good project management comes from a blend of skill, strategy, and continuous refinement. Here are some key best practices:

Prioritize clear communication

Clear communication keeps everyone moving in the same direction and places transparency and efficiency at the heart of the team's workflow. Encouraging open exchanges of ideas, progress updates, and concerns helps the team tackle obstacles head-on and propels the project forward. 

Create effective project plans

Well-structured project plans contain the following key elements:

  • Scope: Define the project scope clearly. This helps prevent scope creep and ensures everyone understands the project boundaries.
  • Goals and objectives: Establish what the project aims to achieve. Objectives should be specific, measurable, achievable, relevant, and time-bound.
  • Milestones and timeline: Identify crucial milestones and create a timeline that outlines when each project phase should be completed.
  • Resources: Detail necessary resources (people, budget, technology) and allocate them effectively. This includes identifying roles and responsibilities. 
  • Risk management: Anticipate potential risks and strategize how to address them. This fosters a proactive approach to uncertainty management.
  • Communication plan: Outline how you will handle communication within the project team and with stakeholders. This includes frequency, methods, and key points.

Use project management software

Using specialized project management software empowers PMs to excel in their roles. 

Project management software is a centralized hub for everything project-related, including plans, tasks, and resources. This simplifies outlining projects, distributing tasks, and tracking deadlines. Everyone stays in the loop, reducing mix-ups and enhancing teamwork.

Project management software also improves how teams communicate. Tools facilitate smoother updates, collaborative problem-solving, and efficient coordination, including commenting, file sharing, and simultaneous editing.

Jira revolutionizes project management by offering a suite of powerful tools designed to enhance collaboration and streamline workflows. It provides PMs with a centralized hub to plan, track, and manage every aspect of their projects, keeping teams aligned and efficient.

Jira’s Timelines, Lists, and Boards empower project managers to organize tasks visually, monitor progress, and make informed decisions. With Timelines, teams can map out key milestones and dependencies, ensuring projects stay on track. Lists offer a straightforward way to prioritize tasks and responsibilities, while Boards enable agile collaboration, making workflows transparent and adaptable.

Check out the Timelines view below.

Timeline view

Empower your team

An inspired and empowered team not only boosts productivity but also becomes a driving force behind project success. Effective PMs cultivate a positive work environment through various team management strategies, such as:

  • Ensure each team member knows their role, expectations, and how their work contributes to the project’s success.
  • Give team members the freedom to make decisions about their work. This builds trust and encourages innovation.
  • Provide opportunities for team members to develop their skills and grow professionally. This can include training, workshops, or taking on new challenges within the project.
  • Regularly acknowledge and celebrate achievements, both individually and as a team. 
  • Create an environment where team members feel comfortable sharing their ideas, concerns, and feedback.

The growing demand for project manager jobs across various industries highlights the diverse skill sets required for these roles.

Effective project management with Jira

Jira streamlines project management by offering tools that foster collaboration, efficiency, and accountability. It is a comprehensive platform for teams to plan, track, and manage their projects in real-time, ensuring alignment and transparency throughout the project life cycle.

Jira’s standout features, such as Timelines, Lists, and Boards, are designed to simplify project management and drive team success:

  • Timelines: Visualize your project schedule and dependencies at a glance. By mapping out key milestones and progress points, Timelines help PMs stay on track and meet critical deadlines.
  • Lists: Keep tasks organized with customizable Lists, which clearly overview the team's priorities and responsibilities.
  • Boards: Collaborate dynamically with boards that adapt to agile, Scrum, or Kanban workflows, making project updates and task tracking seamless.

Use free task tracking template

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Project manager: Frequently asked questions

What does a project manager do on a daily basis?

PMs manage daily tasks, including monitoring project progress, discussing issues with stakeholders, tackling arising issues, and tweaking plans to keep the project on track with its goals.

What are project management methodologies?

Project management methodologies act as blueprints for navigating a project's life cycle. Agile and Scrum are great for fast-paced, iterative projects. Waterfall and Lean work better for projects with a defined sequence or a focus on minimizing waste.

Why is a project manager important?

A project manager is vital because they bridge a project's plan and execution. A PM's core role is to ensure that projects meet deadlines, stay within budget, and adhere to quality standards. Their expertise in managing timelines and resources prevents miscommunication and scope creep.

What is the difference between a program manager and a project manager?

A program manager oversees a group of related projects, focusing on long-term objectives and the overall impact on the company's goals. A project manager is responsible for the daily operations of a single project. They concentrate on meeting specific deadlines, budgets, and scope. 

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